Privacy Policy

1. Introduction

MarketingCrew Ltd ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website marketingcrew and use our services.

By using our website and services, you consent to the data practices described in this policy. If you do not agree with the practices described in this policy, please do not use our website or services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account or subscribe to our newsletter
• Fill out forms or contact us for support
• Request quotes or consultations for our marketing services
• Participate in surveys, contests, or promotional activities
• Download resources or materials from our website

2.2 Types of Personal Information

The personal information we may collect includes:

• Contact Information: Name, email address, phone number, company name, job title
• Business Information: Company size, industry, marketing goals, budget information
• Communication Data: Messages, inquiries, feedback, and correspondence
• Account Data: Username, password (encrypted), preferences, and settings

2.3 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

• IP address and location data
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring website addresses
• Click patterns and navigation behavior

3. How We Use Your Information

We use the information we collect for various purposes, including:

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy:

4.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or serving users. These providers have access to personal information only to perform specific tasks on our behalf and are obligated to protect your information.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities. We may also disclose information to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Investigate potential violations of our terms
• Prevent fraud or security issues

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction. We will notify you of any such change in ownership or control of your personal information.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we continuously monitor and improve our security practices.

If you become aware of any unauthorized access to your account or suspect a security breach, please contact us immediately at [email protected].

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. We respect these rights and provide mechanisms for you to exercise them:

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website and analyze usage patterns. Cookies are small data files stored on your device that help us provide and improve our services.

Types of Cookies We Use:

Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to:

• View and delete existing cookies
• Block cookies from specific websites
• Block third-party cookies
• Block all cookies (may affect website functionality)
• Receive notifications when cookies are set

For more detailed information about managing cookies, please refer to our Cookie Policy or your browser's help documentation.

8. International Data Transfers

As a UK-based company, we primarily process and store your personal information within the United Kingdom and the European Economic Area (EEA). However, we may transfer your information to countries outside the UK/EEA for the following purposes:

• Using cloud service providers with appropriate safeguards
• Collaborating with international marketing partners and vendors
• Complying with legal requirements in other jurisdictions

When we transfer personal information outside the UK/EEA, we ensure adequate protection through:

• European Commission adequacy decisions
• Standard Contractual Clauses (SCCs)
• Binding Corporate Rules (BCRs)
• Certification schemes and codes of conduct

You can contact us for more information about the specific safeguards we implement for international transfers.

9. Children's Privacy

Our website and services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at [email protected].

We encourage parents and guardians to actively monitor and supervise their children's online activities and to help enforce this Privacy Policy by instructing their children never to provide personal information without permission.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:

• Update the "Last updated" date at the top of this policy
• Notify you of significant changes via email or website notice
• Provide a summary of key changes when appropriate
• Obtain your consent for material changes where required by law

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services after any modifications indicates your acceptance of the updated policy.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please don't hesitate to contact us:

12. Legal Basis for Processing

Under applicable data protection laws, we process your personal information based on the following legal grounds: